Return Policy | RF3WorldUK Cosmetics

Return Policy

We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your RF3World UK Cosmetic purchase, we realize there are times that you may need to return a product.  If you will need to return your product, please review the information below.

  • Returns must be made within 7 days of your receipt date for a refund.
  • Merchandise must be in its original, unopened, and unused condition.
  • We regret that we do not refund original shipping costs with the return.
  • Please note on the front side of your receipt or packing slip the reason for your return.
  • Please mail your return to:RF3World UK
    Initial Business Centre
    Wilsons Business Park
    Manchester
    M40 8WN

You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy).

  • Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.
  • All returns will be credited to the original credit card used at the time of purchase.
  • Returns will be processed within 3 working days of our office receiving your item.
  • Please allow at least 5 working days for the credit adjustment to appear on your credit card statement.
  • Please do not mail any packages C.O.D. as they will not be accepted.

Only items purchased on https://www.rf3worlduk.com/shop/ may be accepted for a return.  Items purchased from local RF3WorldUK distributors need to be returned to that distributor.
Please contact customer service with any questions by email at sales@rf3worlduk.com or by phone at +44 (0) 7432311890 during office hours (09:00 – 19:00)

Please Note:  Empty or half used containers cannot be accepted for refund.

Exchange Policy

We are happy to exchange any merchandise that is defective, damaged or unused.  If you will need to exchange your product, please contact customer service or your local RF3World UK approved distributor.

  • We accept exchanges on items purchased on https://rf3worlduk.com/ only up to 7 days after the original purchase. 
  • Please enclose the product you wish to exchange and your receipt.  On the receipt, write instructions on what item(s) to exchange. 
  • If there is a difference in cost with the exchange, one of our customer service representatives may reach out to you for further information. 
  • You will be responsible for the return shipping & handling charges, which will not be refunded. 
  • Ship your exchange to us via a pre-paid package:
    RF3World UK
    Initial Business Centre
    Wilsons Business Park
    Manchester
    M40 8WN

Please contact customer service with any questions by email at sales@rf3worlduk.com/ or by phone at +44 (0) 7432311890 during office hours (09:00 – 19:00)

Please Note:  Empty containers cannot be accepted for an exchange.